How artificial intelligence and machine learning produced robots we can talk to

The artificial intelligence feature within talking robots has been used in various industries to deliver information or perform tasks, such as telling the weather, making flight reservations, or purchasing products.

A chatbot is just a robot chat that imitates human conversations through voice commands, text chats, or both. It's a virtual conversation in which one party is an online talking robot.

Chatbot Technology

Inside the artificial intelligence of a chatbot is machine learning and what's known as natural-language processing (NLP). Machine learning can be applied in different fields to create various chatbot algorithms, while NLP has the ability to pick up conversational cadences and mimic human conversation.

Chatbots are being made to ease the pain that the industries are facing today. The purpose of chat bots is to support and scale business teams in their relations with customers. It could live in any major chat applications like Facebook Messenger, Slack, Telegram, Text Messages, etc.

APPLICATIONS OF CHATBOTS IN BUSINESS

Accessible anytime

I’m sure most of you are always kept on hold while operators connect you to a customer care executive. On an average people spend around 7 minutes until they are assigned to a person. Gone are the frustrating days of waiting in a queue for the next available operative. They are replacing live chat and other forms of slower contact methods such as emails and phone calls.

Handling Capacity

Unlike humans who can only communicate with one human at a time, chat bots can simultaneously have conversations with thousands of people. No matter what time of the day it is or how many people are contacting you, every single one of them will be answered immediately.

                                     

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